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What are they saying?

Joe,
Thank you for taking great care of us on our insurance. You and your team at Hartland Insurance have been wonderful to work with. Most agents wouldnít answer a phone call on a beautiful Saturday morning on Memorial Day weekend to add a vehicle to a clientís policy. You did and it made our recent vehicle purchase quick, easy, and it saved me a trip back to the dealer. Not only do I get great service with you and your company but I also get a great policy at a great price. How do I know itís a great policy? I know because you and I walked through each of the points to ensure that I had adequate coverage. How do I know itís a great price? I know because Iím paying less on newer vehicles than I did for older vehicles on our old insurance. I always liked your BNI tag line ďHartland Insurance, where itís not just a piece of paper, itís piece of mindĒ but now I can truly say I get it.

~ John and Sylvia Laman

Why Trusted Choice

Trusted Choice agencies are insurance and financial services firms whose access to multiple companies and commitment to quality service enable us to offer our clients competitive pricing, a broad choice of products, and unparalleled advocacy.

As a Trusted Choice agency, we are dedicated to you and are commited to treating as a person, not a policy. This commitment mean we shall:

  • Work with you to identify the insurance and financial services that are right for you, your family or your business, and use our access to multiple companies to deliver those products.
  • Guide you through the claims process for a prompt and fair resolution of your claim.
  • Help solve problems related to your coverage or account.
  • Explain the coverages and options available to you through our agency , at your request.
  • Return your phone calls and emails promptly and respond to your requests in a timely manner.
  • Provide 24/7 services for our customers, offering any or all of the following: emergency phone numbers, internet account access, e-mail and call center services.
  • Use our experience and multiple company relationships to customize your coverage needed.
  • Commit our staff to continuing education so they may be more knowledgeable in serving you.
  • Treat you with respect and courtesy.
  • Conduct our business in an ethical manner.

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